Rewards Club — Privacy Policy
Effective date: 30 July 2026 · Version 1.0
This Privacy Policy explains how No Limits For General Trading LLC ("Rewards Club", "we", "us", or "our") collects, uses, shares, and protects personal data when you use the Rewards Club mobile application and loyalty program (the "Service"). It applies to members, prospective members, and visitors to our boutiques who interact with the Service.
1. Who We Are
Rewards Club is operated by No Limits For General Trading LLC, registered at Meethaq Tower, Princess Basma Street, Abdoun, Amman 11191, Jordan. For questions about this policy or your personal data, contact us at rewardsclub@nolimitsjo.com.
2. Information We Collect
2.1 Information you provide
- Account details: name, username, email address, phone number, and password.
- Profile information: profile photo or initials, and any details you choose to add to your profile.
- Community content: posts, photos, and comments you share on the Community feed.
- Communications: messages you send to our support team.
2.2 Information collected automatically
- Transaction data: purchases, points earned and redeemed, offers used, and boutique locations visited, captured when your QR pass is scanned at checkout.
- Device and usage data: device type, operating system, app version, and how you interact with the Service, collected through standard mobile analytics.
- Approximate location: the boutique location associated with a transaction, and, if you enable location permissions, your device's approximate location to show nearby boutiques or offers.
2.3 Information from third parties
- If you sign in or link a social account, we may receive your name and email from that provider, subject to your settings with them.
- Boutique/Store staff may record details of an in-store redemption at the point of sale.
3. How We Use Your Information
- To create and administer your Rewards Club account and track your points and tier status.
- To process redemptions, generate one-time codes, and honor offers.
- To personalize the offers, perks, and content shown to you.
- To send transactional messages (e.g., points earned, tier changes, code expiration) and, where you have opted in, marketing communications about new collections, offers, or events.
- To moderate the Community feature and enforce our Terms of Service.
- To detect and prevent fraud, abuse, and security incidents.
- To comply with legal, tax, and accounting obligations.
4. Legal Basis for Processing
Where applicable data protection law requires a legal basis, we rely on: performance of the contract between you and Rewards Club (to operate the loyalty program), your consent (for marketing communications and optional location access, which you may withdraw at any time), our legitimate interests (to keep the Service secure and to improve it), and compliance with legal obligations (such as tax record-keeping).
5. Sharing Your Information
We do not sell your personal data. We share it only in the following circumstances:
- Service providers who host our infrastructure, send communications, process analytics, or support customer service on our behalf, under contractual confidentiality obligations.
- Boutique / Store staff, to the extent necessary to verify your identity and process a redemption at checkout.
- Professional advisors (legal, accounting) where necessary for their services to us.
- Regulators, courts, or law enforcement where required by law or to protect our rights, users, or the public.
- A successor entity in the event of a merger, acquisition, or sale of assets, subject to the same protections described in this policy.
6. Community Feature Visibility
Content you post to the Community feed, including your username, post text, photos, and like counts, is visible to other Rewards Club members. Do not include personal information in a Community post that you do not want other members to see.
7. Data Retention
We retain your account and transaction data for as long as your account is active and for a reasonable period afterward to comply with tax, accounting, and legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account as described in Section 9; some transaction records may be retained where required by law even after account deletion.
8. Security
We use technical and organizational measures, including encryption in transit, access controls, and QR code tokens that do not expose your payment details, to protect your personal data. No system is completely secure, and we encourage you to use a strong, unique password and to safeguard your device.
9. Your Rights
Subject to applicable law, including Jordan's Personal Data Protection Law No. 24 of 2023 where it applies, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your account and associated personal data, subject to legal retention requirements.
- Object to or restrict certain processing, including marketing communications (you can opt out at any time via in-app settings or by using the unsubscribe link in any marketing email).
- Withdraw consent where processing is based on consent, without affecting the lawfulness of processing before withdrawal.
- Lodge a complaint with the competent data protection authority in your jurisdiction.
To exercise these rights, contact us at rewardsclub@nolimitsjo.com. We may need to verify your identity before actioning a request.
10. Children's Privacy
The Service is not directed at children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, contact us at rewardsclub@nolimitsjo.com and we will take steps to delete it.
11. Cookies and Similar Technologies
Our website and app may use cookies, SDKs, or similar technologies for authentication, analytics, and remembering your preferences. Where required by law, we will present a cookie consent mechanism on our website and allow you to manage non-essential cookies.
12. International Data Transfers
If we or our service providers process your data outside your country of residence, we take steps to ensure it receives an equivalent level of protection, such as contractual safeguards with our processors.
13. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app or by email before the changes take effect. The "Effective date" at the top of this page reflects the date of the current version.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, contact us at rewardsclub@nolimitsjo.com or Meethaq Tower, Princess Basma Street, Abdoun, Amman 11191, Jordan.